How to update details of a registered animal

There are two ways to update the details of individual animals:

  • Online by accessing your pet details under Pet Owner Access
  • Contacting Backhome – by phone, fax or e-mail
TELEPHONE
011 027 8837 / 011 852 8523
(Weekdays 8am – 5 pm only)
 
EMAIL
E-mail a message to Kovilan Nagia:
backhome@backhomesupport.co.za
Available 24 hours per day 7 days per week and responses provided during office hours
Weekdays 8am – 5pm
FAX
Fax a copy of the BackHome Certificate with the changes indicated on it to:
0800 222 546
0800 111 600
 
FAX TO EMAIL
Fax a copy of the BackHome Certificate with the changes indicated on it to:
0864570463

 

IMMIGRATION PROCEDURE – UK
Should you be relocating to the UK, please contact the below
organization to register your pet :

 

 

Petlog
The Kennel Club
4A Alton House
Gatehouse Way
Aylesbury
Bucks HP19 8XU
CELL: 0844 4633 999

EMAIL: petlogadmin@thekennelclub.org.uk

IMMIGRATION PROCEDURE – USA
Should you be relocating to the USA, please contact the below organization to register your pet :

 

 

Datamars Inc
EMAIL: walter.hall@datamars.com
CELL: 781 281 2216

Online

www.backhome.co.za
(24 hours a day, 7 days a week)

SMS

083 377 0924
Create a message and type FIND followed by A SPACE and the 15 DIGIT MICROCHIP NUMBER
(24 hours a day, 7 days a week)

Telephone

011 027 8837 / 011 852 8523
(Weekdays 8am - 5 pm only)

Email

backhome@backhomesupport.co.za
Weekdays 8am - 5pm

Fax to Email

086 457 0463

Fax

0800 222 546

0800 111 600

TOLL FREE